Messenger - The ultimate communication support system!

Messenger, Facebook’s app and platform, continues to reinvent itself and has become ubiquitous in today’s society. Now used by more than 1.3 billion people and 40 million businesses, veterinary practices can no longer dismiss it as “yet another thing to check.” Set up properly, Messenger can be a valuable tool that facilitates more effective and efficient communication while also setting boundaries for the practice and its team.

  • Decide if Facebook Messenger is right (or wrong) for your practice

  • How to enable or disable Facebook Messenger and its features

  • Get the best practices (including copy and paste text) to set up automatic responses

  • Set up Messenger to save your team time

Course Curriculum

    1. What is Messenger?

    1. Have a Plan

    1. Create: General Settings

    2. Create: Automated Responses

    1. Reach: Help Your Clients Connect

    1. Optimizing Your Messenger

    1. Course Notes: Facebook Messenger for Veterinary Practices

    2. Action Steps: Facebook Messenger

About this course

  • $39.00
  • 0.5 hours of video content
  • Extra resources & tools

Your Instructor:

Founder, TheSocialDVM Caitlin DeWilde, DVM

Dr. Caitlin DeWilde is a practicing veterinarian and founder of The Social DVM, a consulting firm devoted to helping veterinary professionals learn how to manage and grow their social media, online reputation and marketing strategies. Working with large industry groups and individual practices alike, Caitlin and her team are passionate about translating the “geek speak” to “veterinary speak,” and helping vets reach more clients and pets. Caitlin is a graduate of the University of Illinois College of Veterinary Medicine and a recipient of their Outstanding Young Alumni Award, and also an alum of the AVMA’s Future Leaders Program. She served as medical director for a large AAHA/Fear Free/Cat-Friendly certified hospital in St. Louis before stepping back to focus on her marketing passion. Today, she divides her time between practice, consulting, and writing. She is the author of a new book, “Social Media and Marketing for Veterinary Professionals,” and a columnist for Today’s Veterinary Business.